Service Level Agreement

We at C2MS within the scope of what was agreed base on the contract customer’s assistance are important. It has the primary purpose of assuring the good functioning of the IT and communication structures in given time.

Service also comprises the availability to deliver spare parts and time for on-site activities for the duration of the contract efficiently and effectively. 

 C2MS Solutions IT support services provides a system designed to reduces downtime, increases responsiveness and provides the highest level of flexibility and cost effectiveness. 

Fully flexible to service and budget. Small and medium-sized enterprises (SMEs) or small businesses don't want to be bogged down by their IT systems - they need them to develop and grow in line with their business needs. This is why we make flexibility, responsiveness and cost-efficiency the cornerstones of our IT support services.

@ IT SUPPORT SERVICES

@ SCHEDULED ON-SITE SUPPORT

@ REMOTE SUPPORT

@ PRE-PAID SUPPORT HOURS

@ IT SUPPORT CONTRACT

@PC MAINTENANCE

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